Privacy statement and policy

You can access our website and browse our site without having to disclose personal information.

Information collection and purpose specification

We do collect some personal information that you may volunteer while using our website and its services. We collect or use personal information for the purpose(s) specified at collection.
Your personal information may be stored on behalf of Rivercity Gas Limited by authorised third parties, subject to Rivercity Gas Limited’s information security and privacy requirements. We do not disclose your personal information to other organisations outside Rivercity Gas Limited, including to other government institutions and authorities.
If we wish to use your personal data for a new purpose(s), we will give you the opportunity to consent to that new purpose(s).

Automatic collection of information

We do not use cookies to store personal information. However, we do use cookies for some of the features on this website including when you favourite a page or when completing the online form. You can access and use our website with cookies disabled in your browser settings. Use of our website is monitored using a third-party analytics tool that uses cookies.

If you visit this website to read or download information, Rivercity Gas Limited collects and stores the following data:

  • your service address (IP address)
  • your top-level domain name
  • the date and time of your visit to the site
  • the pages you accessed and the documents you downloaded
  • the type of browser you used.

The data collected is used to create summary statistics which allow Rivercity Gas Limited to assess the number of visitors to different sections of the website, identify what information is of most and least interest, monitor system performance, and help us improve the experience for our visitors.

Confidentiality/security

We have implemented security policies, rules and technical measures to protect the personal data that we have under our control from:

  • unauthorised access
  • improper use or disclosure
  • unauthorised modification
  • unlawful destruction or accidental loss.

All our employees and data processors, who have access to, and are associated with the processing of personal data, are obliged to respect the confidentiality of our online visitors’ personal data.

Access to the personal data we may hold about you

For those who have supplied their personal contact information to order and receive publications or use other online services from within our organisation, you can contact Rivercity Gas Limited by email.

Privacy policy

Rivercity Gas Limited is a retail appliance and service provider.

At, all times Rivercity Gas Limited works closely with clients and others to educate and install and repair within the home or workplace, legislative, and health and safety responsibilities. Ensuring that all work carried out is done legislatively and reducing the chances of harm and compromising client’s insurances by applying the legislation for which we are responsible for. To fulfil our role, we collect, hold and uses personal information.

Rivercity Gas Limited is committed to ensuring that personal information is managed appropriately, and we strive to uphold good practice privacy standards in the collection, storage and use of personal information.